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QServ On the GO

Specially designed web pages provide easy access to the QServ database from tablets and smartphones for associates, managers and system administrators, from any place - any time.

Associates can view their time sheets and schedules. Managers can view coverage, associate availability and associate schedules.

Click a side bar image to interact with a sample QServ on the GO web page. The sample web pages are active so you can select different views, change the date range and change the organization scope.

For demonstration purposes the date/time shown in the samples is set to your local date/time minus two years.

Associate View

In the right side bar click on the Associate View image to sample information available to all associates. Then select one of the view options: SCHEDULES, TIMESHEETS or TIME OFF REQUESTS. When viewing schedules select either the WEEK or MONTH option. Click on the PREVIOUS or NEXT buttons to see information for different time periods when viewing schedules or time sheets.

Manager/Administrator Views

In the right side bar click on either the Manager View image or Administrator View image to sample information available to Managers and Administrators. Then select either the COVERAGE, AVAILABILITY or SCHEDULES option. The Manager and Administrator views provide access to the same type of information, but the Manager only has access to a limited set of scheduling areas while the Administrator can view information for the total company.

To select a different date/time click on the SELECT DATE/TIME button and then select a time of day, either Open, Mid-Day or Close. Use the date dropdown to select a different date.

Use the Organization Filter and Organization Branch dropdowns to refine the scheduling areas included in the view.

When your date/time and organization selections are complete click on the GO button.

Coverage

The Coverage view lists each associate scheduled in and/or actually in when the selected date/time is earlier than or equal to the current local date/time. When the selected date/time is for a future time the actual column is hidden.

Scheduling areas with actual coverage that is less than scheduled coverage are highlighted in red.

Availability

The Availability view identify associates who can be scheduled to cover shortages revealed in the coverage view.

Each associate is listed along with their current status.

• "Available" indicates that the associate is not scheduled on the selected date.
• "Scheduled" indicates that the associate is scheduled for the selected date and time.
• "Scheduled Before" indicates that the associate is scheduled on the selected date and that their shift ends before the selected time. These associates may be candidates for providing needed coverage by extending their current shift.
• "Scheduled After" indicates that the associate is scheduled on the selected date and that their shift starts after the selected time. These associates may be candidates for providing needed coverage by setting the start time of their current shift to an earlier time.
• "Normal Day Off" indicates that the associate is not scheduled because the day corresponds to the associate's normal day off.
• "VAC" or other time off code indicates that the associate is not scheduled because of scheduled time off request.

The "Remaining Hours in Week" column indicates the additional hours that can be scheduled during the current week without exceeding the associate's maximum weekly hours.

The "Available Times" column indicates earliest and latest times that the associate can be scheduled on the selected date.

The "Scheduled Times" column indicates start and finish times for shifts scheduled on the selected date.