Hours and Attendance Control
A variety of QServ reports enable management to effectively control hours, costs and associate absenteeism and tardiness.
Extra Hours
Extra hours represent hours paid but not scheduled and result in additional
cost to the company with no beneficial coverage. Extra hours occur when associates:
- clock in early
- clock out late
- skip or take short unpaid relief periods
- work unscheduled shifts
The Extra Hours by Area report makes it easy to identify problem scheduling areas. The Extra Hours by Associate with Detail report provides the information needed to support disciplinary action. Although enabling time clock punch restrictions can help to reduce the extra hours resulting from early in punches and late out punches.
Absenteeism and Tardiness
For the retail industry, tardiness and absenteeism have a direct impact on the bottom line. Unlike an office environment where an associate can make up for being late by working a little later, in the retail environment when an associate fails to arrive for store opening sales will be lost - and the you can't get them back.
The T&A Detail report provides specific information about each instance of tardiness and absenteeism by associate and scheduling area. The Tardiness by Associate report shows summary information for late in punches and early out punches.
Controlling Overtime
The Overtime Warning report identifies associates that will exceed weekly overtime limits based on actual hours worked to date plus scheduled for the remainder of the week. Managers can then reassign shifts to other associates to avoid paying overtime.
Meal and Break Compliance
The company is put at risk of violating federal and state work rules if associates fail to take scheduled relief periods. The Meal/Break Compliance report provides managers with the information needed to ensure that associates are in fact taking their required relief periods.